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Question 83449 asked on 2011-08-06 14:22:01

Hi, What are the different avenues I can file a complaint through e-mail to obtain my aeroplan that was not deposited into the customer’s account? Please provide me e-mail addresses of Aeroplan’s customer complaint e-mail address, Better Business Bureau, Edmonton Regulating body that watches over travel agencies dishonest business conducts, Senior advocacy groups to help seniors who has been financially taken advantage of and etc. Also, I would like to reach the media. But I would like to know the e-mail addresses of the consumer advocacy groups in Edmonton T.V. channels or radio channels i.e. Trouble Shooter with Valerie Ozcowski or People Helper. I am representing these seniors who are illiterate (not senile) and their legal guardian. For the last 5-10 years, these seniors have been buying return (2 way) Air Canada tickets from Edmonton to Vancouver for yearly Vancouver visits. These seniors bought return flight Air Canada tickets at a small Edmonton travel agency where the travel agent speaks and comes from the same ethnic background as the senior for communication purposes. I helped the seniors apply for an Aeroplan account. I taught the senior to bring their Aeroplan card with them when paying at the travel agency their Air Canada tickets. Aeroplan e-mails me these senior account updates regularly. Unfortunately, I have been busy with my own life and did not check diligently to make sure Aeroplan miles have been deposited. When I went with the senior to a Caucasian travel agent, I noticed the Aeroplan miles were deposited into the seniors account. But for the last 5-10 years, the seniors themselves went to a travel agent within their own ethnic community. The ethnic travel agent claims that she has deposited the Aeroplan miles into the seniors account, but e-mail updates from Aeroplan states 0 miles accumulated. Because the ethnic travel agent did not diligently deposit the Aeroplan miles into the seniors account every year, the previous Aeroplan miles have been erased from their account. Aeroplan accounts if there is no movement within the account in a year the miles are erased. This problem wouldn’t occur if this ethnic travel agent was honest and deposited the seniors Aeroplan miles into their account as she was supposed to do. I have a very strong hunch the ethnic travel agent took advantage of non-English speaking (not senile) seniors and deposited the Aeroplan miles into her own account or into her friends and family’s Aeroplan account. Please advise what I should do to e-mail this customer complaint to the appropriate authorities, so these illiterate seniors would be able to obtain their old Aeroplan miles back (old accumulated Aeroplan miles and the new Aeroplan miles that should be deposited into the seniors account). Thank you.

Question 83465 asked on 2011-08-07 19:05:07

?who makes thebest running shoes need brands and numbers mens size 10

Question 83490 asked on 2011-08-08 17:26:21

why do i have to wait in line to download an ebook that is really just a file online that is capable of being accessed by multiple persons at any one time?

Question 83506 asked on 2011-08-09 10:26:03

Home remedies to kill greenfly?

Question 83540 asked on 2011-08-11 12:54:34

how is Junior B Provincially Categorized?

Question 83580 asked on 2011-08-13 12:52:43

what does creeping charlie look like it is a weed

Question 83587 asked on 2011-08-14 00:14:39

how much is 10k gold worth

Question 83650 asked on 2011-08-16 17:02:22

I was wanting to know how many production 2009 Shelby GT500 were painted Alloy on the body with a silver stripe? Please let me know this for North America, Canada and the US if possible. If you could also let me know the number registered in Alberta, I would appreciate it. Thanks for your time. Lyle Your Question How many 2009 Shelby GT500 were painted alloy in colour? ......................................................... Answer (posted 2011-08-16 14:07:38) Hi there, Thank you for your question about the 2009 Shelby GT500. We are in need of some clarification in order to attempt to answer your question. Are you interested in how many were painted alloy in North America, or in Canada or the United States? Are you referring to the exterior body of the car being painted alloy in colour, or the rims? Thanks for the anticipated clarifications

Question 83669 asked on 2011-08-17 13:11:38

where can i download talking tom cat to my pc

Question 83698 asked on 2011-08-18 22:12:31

I am looking for a song title with the name Clive in the title. 15 years ago the Calgary main branch was able to help me with similar questions only different names. I would like to know as quickly as possible please and offer my thanks in advance for the assistance. Marilynne

Question 83702 asked on 2011-08-19 09:09:30

what is EP Zink alloy siver

Question 83859 asked on 2011-08-27 15:41:15

Hi, Can you please help me locate a picture of this eyewear frame Divinci H200 by manufacturer Dream Eyewear. Thank you.

Question 83901 asked on 2011-08-29 18:09:08

What's the difference between karate, kung fu and ta quan do?

Question 83936 asked on 2011-08-31 14:46:58

Six football teams are [playing in a city park.How many players is that

Question 83953 asked on 2011-09-01 08:41:05

I was trying to tune in to Canada AM -Sask. to listen to "Abby" at 7:45 this AM Sept 1 2011 but couldn't get that program.What number is this on my radio dial?

Question 83976 asked on 2011-09-02 12:36:23

How much wine and beer should I buy for a wedding reception with 120 guests? I don't who the wine drinkers or who the beer drinkers will be.

Question 83976 asked on 2011-09-02 12:36:23

How much wine and beer should I buy for a wedding reception with 120 guests? I don't who the wine drinkers or who the beer drinkers will be.

Question 83981 asked on 2011-09-02 17:27:20

who sells organic poppey seeds

Question 83982 asked on 2011-09-02 17:27:55

who sells organic poppey seeds

Question 83993 asked on 2011-09-03 09:09:30

do you put vinagar in canned salmon to soften the bones.

Question 83996 asked on 2011-09-03 09:17:44

What is wasabi powder. I have a receipe that calls for this.

Question 84018 asked on 2011-09-04 16:32:04

Can not seem to locate THE GUARDIAN by Sherrilyn Kenyon on TRAC.Would like to put a request on this item. Thank you.

Question 84081 asked on 2011-09-07 10:07:55

Do you have any information on a Lethbridge-based folk duo named The We'ed Two? They played in coffee houses in Alberta and Saskatchewan in 1970 (and possibly before or after that year) I would like to know who was in the duo...if there any articles about them...etc. Thank you very much. Brock Silversides Director - Media Commons University of Toronto Libraries 416-978-7119

Question 84087 asked on 2011-09-07 11:45:27

When you purchase a new car from a dealership, are there any laws that allow you to return that vehicle within a specific amount of time?

Question 84114 asked on 2011-09-08 09:33:26

purchase presto pressure cooker parts in calgary ab

Question 84149 asked on 2011-09-09 12:26:37

Do passengers get Aeroplan miles if they book Air Canada flights on Expedia.ca?

Question 84154 asked on 2011-09-09 16:21:19

how do the contestants on Wheel of fortune get picked

Question 84170 asked on 2011-09-10 20:21:34

the singers name that sings forever my darling

Question 84197 asked on 2011-09-11 18:05:21

who made chocolate

Question 84217 asked on 2011-09-12 10:49:57

Hello! I was wondering if anyone in Edmonton (preferably southside) Edmonton offers Adult Beginner Skating Lessons? Any help would be very much appreciated!

Question 84244 asked on 2011-09-13 14:22:52

How do I preserve raw apples for a pie? Without having to cook them ?

Question 84348 asked on 2011-09-18 12:46:09

how is motorola glam x800?tell me about battary

Question 84369 asked on 2011-09-19 11:23:44

Recently I bought some fabric for a quilt for my grandson. On the selvage is printed "Do not use for children' sleepwear". What process has the material received that renders it unsuitable for children's sleepwear? How can I be certain that it is safe for a quilt? The fabric was made (or printed) by Springs Creative Products Group CP 32883 and is Scenic Wild Wings LTC by Rosemary Millette.

Question 84400 asked on 2011-09-20 08:04:26

how old is my steigerman piano serial #504831?

Question 84459 asked on 2011-09-22 17:00:22

US Kindle readers are now able to read ebooks on their kindles. Will this be extended to Canda?

Question 84461 asked on 2011-09-22 17:55:26

How do television networks determine how many people watch an episode of one of their shows?

Question 84493 asked on 2011-09-25 08:48:48

Are contractors usually given tips for their work? That is, contractors who work on home renovation projects. If so, what amount or percentage is customary or usual?

Question 84510 asked on 2011-09-25 20:59:33

I asked about a western novel I read over 10 years ago about a ex-pinkerton. Thank you for your reply "The series you are looking for is "Holmes on the Range mysteries" by Steve Hockensmith, and the book's title is "On the wronf track"." but its not the right book or series. That one is about brothers (and this one dosent have family other than horse & dog) and that was written only a couple of years ago long time after I read the book I'm searching for!

Question 84547 asked on 2011-09-27 05:09:25

When we were children in the 1960's, why did many mothers insert coins wrapped in wax paper into the birthday cake mixture so that when we were given a slice of cake, all the children were excitedly hoping for one that had a hidden coin?

Question 84554 asked on 2011-09-27 12:48:54

I'm looking for resources on how to help a child (8 years old) who is afraid of swimming.

Question 84568 asked on 2011-09-28 06:57:58

tell me the dates that the grey cup game was played over the last 50 years.

Question 84618 asked on 2011-09-30 00:58:14

what is a chicken tender ?

Question 84643 asked on 2011-10-01 14:59:21

new name for a gospel band?

Question 84660 asked on 2011-10-02 13:45:10

there are hundreds of ladybugs in the leaves that we have just racked up could you tell us why there are so many we have never seen that many in one spot before

Question 84673 asked on 2011-10-03 08:34:06

I would like to know how to get melted candle wax out of a carpet

Question 84808 asked on 2011-10-10 10:07:47

I am a condo owner. Recently there has been a leak in the ceiling of my bathroom. The Condo Association had to cut a hole in my ceiling ( 2'x2')in order to fix the waterline which had ruptured. I am told it is my responsibility to pay for the drywall and painting. Is this true? I did not cause the damage and feel the Condo Association should be responsible for the repair to my bathroom and it should be left in the same condition it was before the leak. Your input into this situation would be greatly appreciated.

Question 84861 asked on 2011-10-12 13:45:21

where did petra majdic grow up at? why did she you do the olympics? what made you do the olympics? when was your first year in the olympics? who encouraged you to do this?

Question 84884 asked on 2011-10-13 19:18:00

What state is Grey's Anatomy in?

Question 84920 asked on 2011-10-15 18:53:58

what is the percentage chance that you are born a canadian

Question 84929 asked on 2011-10-16 09:44:19

Which musical artist of any time period has generated the most revenue taking into account all merchandising, concert sales, album sales, licensing etc.?

Question 84934 asked on 2011-10-16 12:20:30

Hi! A friend recently gave me a sewing machine and I am looking for project ideas for beginner sewers. I looked online and a lot of the project ideas I found were for young sewers or ideas for things to make for kids. What are some resources that have project ideas for adult beginner sewers? Thanks for your help!

Question 84947 asked on 2011-10-17 09:07:41

I submitted a question a few days ago asking the question: "what is the percentage chance that you are born a Canadian." I did receive an answer but the question answered was based on the percentage chance that your are a Canadian which was the world population vs the Canadian population. I am more interested in the percentage chance that you are born a Canadian.

Question 84949 asked on 2011-10-17 10:26:04

Please tell me some details about Dutch Gouda Cheese.

Question 84955 asked on 2011-10-17 14:33:37

Hi, I'm writing to you on behalf of the Global Education program of the University of Alberta International. We would like to borrow the film "Last Train Home". Are we allowed to show it in a public setting for 30 people?. It's educational. And when we have set the date, could we reserve it fot that date? Tahnk you!

Question 84969 asked on 2011-10-18 08:32:44

Did the Montreal Canadians actually get the first two French Canadian draft picks in the earlier years of the National Hockey League? Was this a real reason for their Stanely Cup successes?

Question 84976 asked on 2011-10-18 11:27:24

What foods contain the B vitamins?

Question 85022 asked on 2011-10-20 08:14:11

Hello, I am looking for a recipe on how to make your own shampoo. I have seen recipes online, but I would like one from a more authoritative source. Can you help me?

Question 85022 asked on 2011-10-20 08:14:11

Hello, I am looking for a recipe on how to make your own shampoo. I have seen recipes online, but I would like one from a more authoritative source. Can you help me?

Question 85026 asked on 2011-10-20 09:10:38

Building a Rec. room downstairs...what is the proper spacing for my wall plugs ? Thanks

Question 85047 asked on 2011-10-21 00:09:20

What are effective strategies that can be employed to deter pigeons or other birds from frequenting our apartment balcony? The unit is rather high up and I want to ensure that anything I try is both safe and legal. Thanks!

Question 85180 asked on 2011-10-29 13:11:21

When was asbestos last used in floor coverings such as linoleum?

Question 85245 asked on 2011-11-02 09:50:36

This is a test question from staff at EPL: Does Kermit love Piggy?

Question 85267 asked on 2011-11-02 20:36:45

I just moved to Edmonton and couldn't help but notice that it gets FREEZING during the winter time. I take the bus everywhere and last year I nearly died of frostbite waiting for 30 minute late bus. Where can I find women's gloves that will actually warm my hands, but not make them useless? I am looking for dexterity. I got some big wool mittens last year and the wind cut through them like they were gossamer.

Question 85298 asked on 2011-11-05 00:42:08

is katy perry rich?

Question 85309 asked on 2011-11-05 21:02:22

Does the new game sonic generations have a chao garden? chao are little blue creatures that you can raise like a pet

Question 85311 asked on 2011-11-06 04:45:35

Hi there, We - [deleted] - are working on a painting series portraying all of Screamin Jay Hawkins 75 children. Should you be one of them, know any of them or have any useful contacts, then get in touch, please. Email: [deleted] Thanks a lot. [deleted]

Question 85350 asked on 2011-11-08 09:04:45

Are there any adult book clubs in tofield? Thanks,

Question 85520 asked on 2011-11-17 19:37:20

Shotgun ammunition comes in many sizes. I have been able to find out how large each size of shot is, but can not find out what is meant by the size designations "T" and "F". What do they represent?

Question 85525 asked on 2011-11-18 08:27:59

Good Morning, I would like to know that what would be the easiest way for my son who is 7years old to access books online. I had thought of couple of options like blackberry playbook, amazon kindle, koobo e-reader etc. As far as your knowledge what would be the best for him. As i want to buy one for him. Or if you can suggest the best option. Please let me know at the earliest as i want to get one for his gift. Thanking you for your cooperation, Kishor Swami

Question 85617 asked on 2011-11-22 22:49:33

why should people shop at walmart?

Question 85911 asked on 2011-12-04 14:55:56

I would like to obtain information concerning a curling bonspiel that occurred in Calgary in 1928. It was called the Alberta Pacific bonspiel. I have been unable to locate any information on the Canadian Curling Association site nor in a quick search of newspapers. Could you provide assistance in locating information about this bonspiel - I am particularly interested in the teams that participated and the names of the skips. Thank you

Question 85939 asked on 2011-12-06 07:44:42

I am looking at buying an E-reader and would like to know which would work best with EPL E-books. Kindle (Us libraries only)or Sony E-reader. Or another brand?

Question 86026 asked on 2011-12-12 08:45:23

son" written by Theresa (sp?) Jennings. Can you please tell me the name of the musical?

Question 86085 asked on 2011-12-16 22:51:33

I've seen a logo that is all yellow with a big red D in the middle of it and the years 1927-1928 listed underneath it. I believe it has something to do with the NHL. Can you tell me what it symbolizes?

Question 86086 asked on 2011-12-16 22:53:09

Can fine bone china tea cups be placed in the dishwasher or microwave? On the bottom of the cup, it says Sadler, Wellington, Fine Bone China, Made in England.

Question 86086 asked on 2011-12-16 22:53:09

Can fine bone china tea cups be placed in the dishwasher or microwave? On the bottom of the cup, it says Sadler, Wellington, Fine Bone China, Made in England.

Question 86099 asked on 2011-12-17 20:28:37

Rainmans name in movie rainman

Question 86118 asked on 2011-12-19 11:16:19

how do i sign up for the email notice of new DVD's coming into library?

Question 86143 asked on 2011-12-20 23:12:41

Where can I find the sheet music to the Mr. Dress-Up theme song?

Question 86143 asked on 2011-12-20 23:12:41

Where can I find the sheet music to the Mr. Dress-Up theme song?

Question 86154 asked on 2011-12-22 00:24:09

Hello. I would like to ask a fact-check question regarding the Friday, July 21, 1978, issue of the Edmonton newspaper, which I understand the library has on microfilm. Was STAR WARS among the motion pictures playing in the Edmonton area on July 21, 1978? If so, may I please receive a scan via email attachment or photocopy via mail of the advertisement(s) that appeared in the movie ads section of that day's paper? If making a photocopy is not feasible, could I instead be informed in an email reply of the name of the theater(s) in which STAR WARS was playing on that date? Thank you, Michael Coate 27800 McBean Parkway #236 Santa Clarita, CA 91354 USA

Question 86162 asked on 2011-12-22 11:13:00

Hello, Do you have Handel's Messiah recording by Bernard Labadie with Les Violins Du Roy? If so, I'd like to put it on hold with [contact information removed]

Question 86204 asked on 2011-12-26 22:26:17

I would like to know when this movie will run again: “Homeless to Harvard”? On the Womens Network television channel I saw a movie/biography about Elizabeth Murray / Lizzie Murray and the movie was called “Homeless to Harvard”. Can I buy this movie? If yes, then where can I locate a copy of this movie? Also, between years 2004-2008 Elizabeth Murray was interviewed by Oprah Winfrey on the Oprah Show. Elizabeth Murray was able to go to Harvard because she won a Times Magazine scholarship. After Elizabeth Murray graduated from Harvard she was working for Times Magazine. I hope with these details about Elizabeth Murray that you may be able to locate her biography movie for me. Thank you.

Question 86204 asked on 2011-12-26 22:26:17

I would like to know when this movie will run again: “Homeless to Harvard”? On the Womens Network television channel I saw a movie/biography about Elizabeth Murray / Lizzie Murray and the movie was called “Homeless to Harvard”. Can I buy this movie? If yes, then where can I locate a copy of this movie? Also, between years 2004-2008 Elizabeth Murray was interviewed by Oprah Winfrey on the Oprah Show. Elizabeth Murray was able to go to Harvard because she won a Times Magazine scholarship. After Elizabeth Murray graduated from Harvard she was working for Times Magazine. I hope with these details about Elizabeth Murray that you may be able to locate her biography movie for me. Thank you.

Question 86234 asked on 2011-12-28 20:07:12

Can ebooks be rented from the Fort Saskatchewan Public Library. I know they can from Edmonton Public Library, but it says for citizens of Edmonton only.

Question 86243 asked on 2011-12-29 13:40:57

how do I get the free tickets to live theatre, sporting events, concerts, etc.

Question 86271 asked on 2011-12-30 17:25:04

How often should outside Christmas lights be changed?

Question 86282 asked on 2011-12-31 13:26:12

What was the name of the 1970's tv show with nick and pick two mice flying around in a hot air ballon

Question 86317 asked on 2012-01-03 22:46:28

Where can I purchase Country Fragrance Fine Soap brand soap/cosmetics? Do they still make it? It is created by Richards & Appleby of England.

Question 86408 asked on 2012-01-08 13:37:36

What was the first movie film shown at the newly built Starlite Drive-In in Edmonton, Alberta in June, 1949?

Question 86779 asked on 2012-01-23 23:29:36

Does the library lend out GPS receivers? How long can you keep them, how do you borrow them, do they come with instructions?

Question 86786 asked on 2012-01-24 09:17:45

ok well im trying to do research on amelia earhart and i need some interesting facts about her

Question 86819 asked on 2012-01-25 08:12:25

who holds the home run hitting record? how many homers was it? whast year was it ion?

Question 86839 asked on 2012-01-25 22:43:39

can u own a pet sloth

Question 86847 asked on 2012-01-26 08:27:10

fishing in the largest tributary of the ohio river, watching a river go by. in what body of water was i fishing

Question 86854 asked on 2012-01-26 12:14:10

What is the extended universe background story for the character of General Grievous from Star Wars: Revenge of the Sith?

Question 86878 asked on 2012-01-27 09:35:25

I am wondering what age group the novel “A Relative Stranger : short stories” by Charles Baxter is for. Would it be appropriate for a grade 8 class? Would any of the short stories be appropriate?

Question 86931 asked on 2012-01-29 15:21:48

how many pubs in a 10 miles radius of ashbourne

Question 86958 asked on 2012-01-30 10:04:07

Does anyone know where I can find the fruit called soursop or graviola in Durham Ontario Canada?

Question 86964 asked on 2012-01-30 14:15:15

I want to make rootbeer.

Question 86989 asked on 2012-01-31 10:05:15

why are raspberry flavored drinks and candies always blue? rasberries are red!

Question 86994 asked on 2012-01-31 15:21:26

i am working with all type of resins, urethanes,what type of protective clothing should i wear ? where can i buy them

Question 87013 asked on 2012-02-01 08:13:20

what type of film is room 1408?????? it is mystery or suspense or horror

Question 87027 asked on 2012-02-01 18:04:07

What is the Bulls "name" in the Movie Reel Steel?

   
 
   
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