Service Policies

What Are The Terms and Conditions Of Ask A Question (AAQ)?

Prior to submitting a reference or research question, please make sure you have read our FAQ and our Privacy Policy so that you know how your questions may be used.

• At our discretion, we may refuse to answer a question, and we may refuse to post a question on this site.
• You agree not to send any question that is illegal, harassing, libelous, threatening, harmful, obscene or otherwise objectionable or that otherwise violates any applicable local, provincial, national or international law or regulations.

Questions? Please contact Ask A Question Administrator at:
aaq-admin@talonline.ca.

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Who owns my question?

You agree that your question will enter the public domain, and you will retain no ownership rights to your question. This means that anyone, including the participating libraries, can reproduce, copy, modify or otherwise use your question without your permission. In addition, your question may be displayed, distributed, transmitted and broadcast without your permission. No identifying or personal information will ever accompany your question.

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What Is The AAQ Privacy Policy?

The Ask A Question service does not require personal information outside of what is required on the registration form. The service requires an accurate email address in order for us to respond to your question. The service also requires either your postal code or educational institution and your program of study. This enables us to map your question to the appropriate library. We may also request information on where you live. This will enable us to direct you toward resources that you will be able to access and, often times, allows us to easily clarify the question you are asking. The Ask A Question service will only publish your question and the answer we provide in the Q and A archive.

In many cases, the answer you will receive from Ask A Question will direct you to other Internet sites.  Please note that once you leave AAQ, you are bound by the privacy policy of the new site.

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Disclaimer

The participating libraries assume no responsibility for the accuracy or reliability of any reproduction derived from the materials on this site. The materials on this site have been prepared or made accessible for convenience of reference only and have no official sanction.

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